occely.com

Return & Exchange policy

We accept returns or exchanges within 7 days of delivery for eligible products. Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

Returns are not accepted for products damaged after delivery or items purchased on sale unless defective. For size exchanges, the replacement is subject to availability. A reverse shipment fee of upto Rs 100 will be deducted at the time of refund per order,regardless of number of items within that order. this means that if an order contains multiple items , only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing items.

Kindly allow 7 days for the return to be processed and the amount will be refunded on the account details/UPI you provide

Cancellations will only be possible till the order has not been dispatched from our warehouse

To request a return or exchange, contact us with your order number and reason for the request. Once approved, we’ll provide the next step